Privacy Policy

Effective Date: 05/08/2025

This Privacy Policy outlines the manner in which Prime Salon Center ("Company," "we," "us," or "our") collects, uses, and protects personal information when you access or use our mobile and web applications ("Services"). By accessing or using our Services, you consent to the terms set forth in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

Identification Information: Name, phone number, email address
Payment Information: Billing and payment details for transactions
User Profile: Preferences, appointment history, and related details
Feedback & Reviews: Customer feedback, surveys, or reviews submitted through our platform

1.2 Non-Personal Information

Device & Browser Information: Type of device, operating system, and browser used
IP Address & Geolocation: IP address, approximate location, and device identifiers
Usage Data & Analytics: Interaction data, page views, and usage patterns for performance optimization
Cookies & Tracking Data: Cookies and similar technologies for personalization, including third-party services such as Google Analytics and Meta Pixel

1.3 Information from Third Parties

Payment Processors: Information shared with our third-party payment processors (e.g., Stripe, PayPal) for payment and billing processing
Social Media Integration: Data from social media accounts if linked or shared with our Services
Advertising & Analytics Partners: Data from third-party advertising platforms for targeted marketing and promotional purposes

2. How We Use Your Information

Provision of Services: To facilitate bookings, process payments, and deliver requested services
Personalization: To personalize user experiences and content on our platform
Notifications & Communication: To send essential notifications, promotions, and updates (with consent)
Security & Fraud Prevention: To ensure the security of our platform and prevent fraudulent activity
Legal Compliance: To comply with applicable laws, regulations, and legal obligations
Performance & Analytics: To analyze data for service improvement, customer satisfaction, and business performance

3. How We Share Your Information

Service Providers: With third-party vendors and service providers who assist in operations (e.g., payment processors, cloud hosting, customer support)
Legal Compliance: To comply with legal obligations or to respond to lawful requests by public authorities, including government or law enforcement
Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction
Third-Party Advertising & Analytics: With third-party advertising and analytics partners for improved marketing campaigns and performance metrics

4. Data Security

Encryption: Secure Sockets Layer (SSL) encryption for transactions.
Access Control: Role-based access control for personnel handling your data
Security Audits: Routine vulnerability assessments and third-party penetration testing
Breach Notification: In the event of a data breach, we will notify affected individuals within 72 hours as required by applicable law

5. User Rights & Choices

5.1 Access and Updates

You have the right to access, update, or correct your personal information at any time through your account settings.

5.2 Opt-Out Options

Unsubscribing from marketing communications
Disabling cookies through your browser settings
Requesting data deletion or restriction of data processing

5.3 GDPR & CCPA Rights

Right to Access: You can request a report on the personal data we collect about you
Right to Correct: You can request that we correct any inaccurate or incomplete data
Right to Object: You can object to the processing of your data for specific purposes, such as marketing
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format
Right to Delete: You may request that we delete your personal data, subject to certain exceptions

6. Compliance with Laws

General Data Protection Regulation (GDPR) for users in the European Union
California Consumer Privacy Act (CCPA) for residents of California, USA
Children's Online Privacy Protection Act (COPPA), ensuring we do not collect data from users under the age of 18
Other applicable federal, state, and international privacy laws

7. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from minors. If we become aware that we have collected data from a minor, we will take immediate steps to delete such data. Parents or guardians may contact us directly to request the removal of their child’s data.

8. Data Retention

Legal Retention Periods: Certain data, such as financial records or tax information, may be retained for periods required by law
Business Purposes: Data may be retained for operational, fraud prevention, and security monitoring purposes
Users can request deletion of their data at any time, except where legal obligations or operational needs require retention

9. International Data Transfers

Standard Contractual Clauses (SCCs) for data transfers to jurisdictions outside the European Union
Security Measures: Maintaining industry-standard encryption and data protection practices

10. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance the user experience, analyze usage trends, and personalize content. Cookies are small data files placed on your device. By using our Services, you consent to the use of cookies as outlined in this policy. You can manage your cookie preferences by adjusting your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that some features of the Services may not function properly without cookies.

11. Third-Party Services

Our Services may contain links to third-party websites or services that are not operated or controlled by Prime Salon Center. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party services you visit.

12. Do Not Track (DNT) Signals

Some browsers may send "Do Not Track" signals to websites. We do not currently respond to DNT signals but may review these practices in the future. Please consult your browser settings for more information on how to enable DNT.

13. Notification of Changes

We may revise this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of significant changes by posting a notice on our Services or sending a notification via email. Users are encouraged to review this Privacy Policy periodically to stay informed about how we are protecting their personal data.

14. User Consent

By using our Services, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy. You also acknowledge that you have read and understood the terms outlined in this policy.

15. Data Accuracy

You are responsible for ensuring that the personal information you provide to us is accurate and up-to-date. If any of your personal information changes, please update it through your account settings or contact us to make the necessary changes.

16. Marketing and Promotional Communications

With your consent, we may send you marketing communications, promotional offers, and newsletters. You can withdraw your consent at any time by unsubscribing through the link in the email or contacting us directly.

17. Automated Decisions and Profiling

We do not use automated decision-making or profiling that significantly affects you, such as decisions based solely on automated processing. However, we may use automated tools for fraud detection and analytics purposes.

Contact Information

Email: Primesaloncenter@gmail.com
Phone: 614-815-1306
Address: 4666 McFadden Rd, Columbus, OH 43229

By using our Services, you confirm that you have read, understood, and agreed to this Privacy Policy.