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Terms and Conditions

Effective Date: 05/08/2025

1. Agreement Overview

1.1 Acceptance of Terms

By accessing and using the Services, you agree to these Terms and Conditions. We may update these Terms at any time, and such changes will be communicated to you through our platform or via email. Continued use of the Services after any changes indicates your acceptance of those changes.

1.2 Eligibility

To use the Services, you must be at least 18 years of age or have the consent of a legal guardian. By using the Services, you confirm that you meet the eligibility requirements.

2. Services Provided

2.1 Salon Services

We provide various salon services, including but not limited to haircuts, styling, color treatments, and beauty services. The Services are subject to availability, and we reserve the right to modify or discontinue any services at our discretion.

2.2 Appointments

You may schedule, modify, or cancel appointments through our website, mobile app, or by calling our staff. All appointments are subject to availability and may be subject to change based on the salon’s schedule. We reserve the right to refuse service at our discretion.

3. Account Creation and Use

3.1 Creating an Account

In order to use certain features of the Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update this information as necessary. You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.

3.2 Account Security

You are responsible for all actions taken under your account, including unauthorized access. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Payment Terms

4.1 Payment Information

To use certain Services, you may be required to provide payment information, such as a credit card or other payment methods. By providing payment information, you authorize us to process payments for the services you request.

4.2 Pricing

All prices for services are listed on our platform and are subject to change. Prices may vary depending on the service type, duration, and any special offers. We will notify you of the cost before you confirm your booking.

4.3 Late Payments

Failure to pay for services when due may result in suspension of your account or a late payment fee.

5. Cancellation and Refunds

5.1 Cancellation Policy

We ask that you cancel or reschedule appointments with at least a 24 hour notice to avoid a cancellation fee. Please refer to our cancellation policy, available at the time of booking, for detailed information.

5.2 Refunds

Refunds for services are generally not provided, but we will consider requests on a case-by-case basis. If you are dissatisfied with a service, please contact us immediately, and we will work to resolve the issue.

6. Customer Data and Privacy

6.1 Data Collection

We collect personal information, including but not limited to your name, contact details, payment information, appointment history, and preferences, to facilitate the provision of our Services. By using our Services, you consent to the collection, use, and storage of your personal data as outlined in our Privacy Policy.

6.2 Data Usage

  • Provide and personalize services
  • Manage appointments and payment transactions
  • Send promotional emails or offers (with your consent)
  • Improve our Services based on user feedback and analytics

6.3 Third-Party Sharing

We may share your data with third-party service providers to facilitate payment processing, appointment scheduling, or marketing. We ensure these parties are compliant with data protection regulations.

7. User Responsibilities

7.1 Acceptable Use

  • Violate any applicable laws or regulations
  • Use the Services for any unlawful or fraudulent activity
  • Harass or harm other users or our staff
  • Distribute viruses or malware

7.2 Respect for Staff and Clients

We expect all users to treat our staff and other clients with respect. Inappropriate conduct, including abusive behavior, will result in the termination of your account and may lead to further legal action.

8. Limitation of Liability

8.1 No Liability for Service Interruptions

We do not guarantee that the Services will always be available or free from errors, interruptions, or viruses. We are not responsible for any downtime or failure of our Services to perform as expected.

8.2 Limitation of Liability

To the maximum extent permitted by law, Prime Salon Center shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services, including but not limited to loss of data, personal injury, or any financial loss.

9. Intellectual Property

9.1 Ownership of Content

All content available through our Services, including text, graphics, logos, videos, and images, is owned by Prime Salon Center or its licensors and is protected by intellectual property laws. You may not copy, modify, or distribute any of this content without express written consent from us.

10. Termination of Services

We reserve the right to suspend or terminate your access to our Services at any time and for any reason, including but not limited to violations of these Terms. If your account is terminated, you will no longer have access to any of the Services.

11. Governing Law

11.1 Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio. Any legal action or proceeding relating to these Terms shall be brought exclusively in the state or federal courts located in Ohio.

12. Dispute Resolution

12.1 Arbitration

Any disputes, claims, or controversies arising out of or in connection with these Terms shall be resolved through binding arbitration. The arbitration will take place in Ohio and will be conducted under the rules of the American Arbitration Association.

12.2 Class Action Waiver

You agree to waive any right to participate in class action lawsuits or collective arbitration.

13. Additional Clauses

13.1 Force Majeure

We are not liable for any failure or delay in performing services due to circumstances beyond our reasonable control, including but not limited to natural disasters, labor disputes, or public health emergencies.

13.2 Mobile App Usage Terms

By using our mobile app, you consent to the collection of certain data from your device, including location information, usage statistics, and device permissions required to use certain features of the app.

13.3 User-Generated Content License

By submitting a review, photo, or content to our platform, you grant Prime Salon Center a non-exclusive, royalty-free license to use, display, modify, and distribute the content in connection with our Services.

13.4 Subscription or Membership Terms

If you subscribe to our membership program or loyalty service, you agree to the terms of the program, including benefits, cancellations, and renewals, as detailed in the program description.

13.5 Third-Party Links or Services

Our Services may contain links to third-party websites or services that we do not control or endorse. We are not responsible for the content, privacy policies, or practices of any third-party sites.

13.6 Non-Transferability

Your rights and obligations under these Terms are non-transferable and may not be assigned to any third party without our prior written consent.

14. Marketing and Promotions

14.1 Promotions, Discounts, and Offers

Promotions, discounts, and offers are subject to change without notice. Any promotional materials will contain the specific terms and eligibility requirements. We reserve the right to modify or cancel any promotion at any time.

14.2 Gift Cards and Vouchers

Gift cards and vouchers are non-transferable, non-refundable, and cannot be redeemed for cash unless required by law. Expiration dates may apply.

15. Health and Safety Disclaimer

15.1 Client Health Information

By using our Services, you agree to inform our staff of any medical conditions, allergies, or concerns that may affect the services you receive. We are not liable for any adverse reactions or outcomes that may result from services provided.

16. Accessibility Statement

16.1 Accessibility Commitment

We strive to make our Services accessible to all individuals, including those with disabilities. If you experience difficulty accessing any part of our platform, please contact us at primesaloncenter@gmail.com and we will work to assist you.

17. Prohibited Activities

17.1 Prohibited Conduct

You agree not to engage in any activities that interfere with or disrupt our Services, including but not limited to attempting to access the system through unauthorized means, engaging in illegal activities, or causing harm to our reputation.

18. Indemnity

18.1 Indemnification

You agree to indemnify, defend, and hold harmless Prime Salon Center, its affiliates, officers, directors, employees, and agents from and against any and all claims, losses, liabilities, damages, or expenses (including attorneys' fees) arising from your use or misuse of the Services, violation of these Terms, or infringement of any third-party rights.

19. Severability

19.1 Severability Clause

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.

20. Contact Information

For any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at:

By using our Services, you acknowledge that you have read and agree to these Terms and Conditions.